NCR
Non-conformance report, a record that a product, process or document does not meet a defined requirement.
What it means in business
Non-conformance report, a record that a product, process or document does not meet a defined requirement. Staff usually encounter this term while checking a document, entering a transaction or interpreting a report. Write down the original reference and the responsible department before relying on the figure. For a small Indian business, the value of understanding the term is practical: it helps the next person ask the correct question and avoids copying a wrong assumption into the books.
Example
Inspection opens an NCR when the measured diameter falls outside the approved drawing tolerance. This is an illustration of normal business use rather than a quoted case study or verified business outcome. To repeat the check, locate the original source record and the latest related transaction; compare the unit, date, counterparty, applicable category and approval where relevant.
How to use it correctly
Confirm which transaction this term applies to. Record the document that supports the value, then verify whether the staff member is looking at an estimate, an approved master or a posted figure. If a related return, contract, drawing or policy has changed, update the underlying record rather than silently changing a report. Keep a short explanation of any exception.
Common confusion
An NCR documents the problem; it does not by itself prove a permanent fix. A useful control is to distinguish operational descriptions from legal rules. Finance and GST classifications require professional checking where the answer affects returns, eligibility, liability or tax treatment. Production and quality definitions require documented units and consistent sampling methods.
Related glossary terms
Related lamp resources
- Quality Issue To Closure
- Same Complaint Repeats
- Corrective Action Closure Checklist
Sources and further reading
Last researched: 23 October 2026. Confirm applicable regulations and product documentation when publishing.