Real businesses
How a packaging manufacturer manages supplier follow-up
Reminders three days ahead, and every date in writing.
Before
Kraft paper deliveries were often late, found out only when the corrugator was idle.
What changed
- Every date confirmed on WhatsApp
- Reminder three days before due date
- Escalation to supplier owner on day one late
Result
Idle hours on the corrugator from paper shortage fell sharply within two months.