Seen through manufacturing
How your business runs
A factory is more than the shop floor. Sales, suppliers, money, people and management all depend on each other. Your industry decides which parts matter most, not which parts exist.
Start from a problem
Work flows left to right, top to bottomKEYMost important for manufacturing
These support every part of the business
One problem usually touches several parts of the business.
Hover an area to see its common problems. Click it to see how it runs. Or start from a problem above to see what else it affects.
All business areas
Every area, and the processes inside it
Pick an area to see its processes. Tell us about your business and the ones that matter most come first.
Production
Planning, scheduling and running the work on the floor.
- 01Demand to production planBeing written
- 02Production plan to outputFull guide
- 03Schedule to shift readinessBeing written
- 04Shift handoverBeing written
- 05Blocked work to resolutionBeing written
- 06Rework to completionBeing written
- 07Plan change to rescheduleBeing written
Connected areas
lamp couldPrepare the morning review: plan against actual, and what could stop today.
Process guides
Six processes that cross the whole business
Step where it usually breaksNormal step
- OutlineCrosses Sales, Production, DispatchCustomer order to deliveryPromise a date you can keep, then keep it.SalesPlanningPurchaseProductionDispatch
- Enquiry received
- Capacity and material checked
- Price and terms agreed
- Order confirmed with a date
- Material planned
- Production scheduled
- Made and inspected
- Packed and dispatched
- Delivery acknowledged
- Full guideCrosses Purchasing, Inventory, FinancePurchase requirement to material receivedMaterial in stock before production needs it, at the rate you agreed.StoresPlanningPurchaseOwnerSupplierQualityAccounts
- Requirement raised
- Checked against stock
- Approved
- Supplier chosen
- PO sent
- Date confirmed
- Follow-up
- Received and inspected
- Stock and bill matched
- OutlineCrosses Production, Inventory, QualityProduction plan to outputMake what was planned, and know by the next morning if you did not.PlanningStoresSupervisorsOperatorsQuality
- Weekly plan from orders
- Material checked per job
- Daily plan by machine
- Shift start check
- Production and hourly count
- Rejections recorded
- Plan against actual reviewed
- OutlineCrosses Quality, Production, SalesQuality issue to closureFix the cause so the same problem does not come back next month.QualityProductionStoresSales
- Issue found
- Material held and tagged
- Immediate fix
- Root cause found
- Permanent action
- Closure checked after 3 lots
- OutlineCrosses Inventory, Dispatch, FinanceFinished goods to dispatchGoods leave on the promised day with every document the customer needs.QualityStoresDispatchAccountsTransport
- Inspected and moved to FG
- Packing material checked
- Packed and labelled
- Documents ready
- Truck booked and loaded
- Dispatch confirmed to customer
- OutlineCrosses Finance, Sales, ManagementInvoice to paymentGet paid on the agreed date without damaging the relationship.AccountsSalesOwner
- Invoice raised on dispatch
- Customer acknowledges
- Reminder before due date
- Due date check
- Call on overdue
- Escalate, hold orders
- Payment received and matched
Does your business handle this differently?Tell us about a process we have not covered, or one you run another way.
Tell us how