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Quality approvals delay dispatch

Find what is still pending before finished goods can be released.

01 · What is usually happening?

Goods are packed and the truck is at the gate, but the final inspection report is not signed.

Quality is blamed for the delay, but usually the lot reached inspection late, or the test needed a sample that was never sent.

The question people usually ask“Why is quality slow?”
The more useful question“Which lots are waiting for release, for what, and since when?”
02 · Common causes
  1. 01Final inspection happens only after packing
  2. 02Inspection slots not planned with dispatch
  3. 03Customer needs a test certificate that takes a day
  4. 04Inspector shared across too many lines
  5. 05Records incomplete, so release waits for paperwork
03 · What to check now0 of 5 checked
04 · What good looks like
  1. 01Inspection planned with the dispatch plan.
  2. 02In-process checks so final inspection has no surprises.
  3. 03Customer document needs known at order stage.
  4. 04Holds listed with owner and reason.
05 · Where this connects

This rarely stays in one department

What it can lead to: Goods are ready but the order still ships late.

Start from a problem
Work flows left to right, top to bottomKEYMost important for manufacturing

These support every part of the business

Problem

Dispatch held up

Usually connected to

How it spreads

  1. Packing
  2. Documents
  3. Truck
  4. Customer

What it can lead to: Goods are ready but the order still ships late.

lamplamp can check packing, documents and transport a day ahead.
08 · lamp

lamp could keep this moving

lamp is not available yet. These are things it is being built to do.

  • lamp could list lots due for release with their status.
  • lamp could remind the inspector of what dispatch needs next.
  • lamp could flag holds that will delay a promised date.
Does your business handle this differently?Tell us what we have missed: a cause, a check, or a better way of handling it.
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